SHIPPING AND DELIVERY
When it comes to shipping and delivery, CHAWLA SILK STORE is committed to providing a seamless and efficient experience for our customers. We understand the importance of receiving your order in a timely manner, and we strive to ensure that your package arrives safely and on time.
Our shipping process is carefully designed to ensure the highest level of customer satisfaction. Here's what you need to know:
Shipping Methods:
We offer reliable shipping methods to ensure that your order reaches you in the most convenient way possible. Our trusted shipping partners handle the transportation of your package, and we work closely with them to ensure timely and secure delivery.
Shipping Times:
We understand that you're excited to receive your order, and we do our best to ship it out as quickly as possible. Once your order is placed, it will be processed and shipped within 1-2 business days. The estimated delivery time will depend on your location,but a good range to keep in mind would be 4-6 days. For Metros & Tier 1 cities, it might take anywhere between 5-7 working days to deliver while for Tier 2 & 3 cities & Rural areas it might take 7-10 working days. For international orders it might take 7-10 working days
Shipping Costs:
- Pan India: We provide free shipping across India.
We strive to offer competitive shipping rates to our International customers. The shipping cost will be calculated based on the weight and dimensions of your package, as well as your location. The exact shipping cost will be displayed at checkout, allowing you to review and confirm before completing your purchase.
Tracking Your Order:
We want you to stay informed about the status of your order. Once your package is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment and get real-time updates on its whereabouts.
International Shipping:
We are proud to offer international shipping to our customers around the world. Please note that international shipping may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the customer and may vary depending on the country's regulations.
Delivery Concerns:
If you have any concerns or issues regarding the delivery of your order, please don't hesitate to contact us. We are here to assist you and resolve any problems that may arise.
Contact Us:
If you have any questions or need further assistance regarding shipping and delivery, please feel free to reach out to our customer support team. You can contact us by phone at 8306000006 or by email at chawlasilkstores@gmail.com. We are available to help you Monday through Saturday, from 9:00 AM to 6:00 PM.
At CHAWLA SILK STORE, we value your satisfaction and strive to provide you with the best shopping experience. We appreciate your trust in us and look forward to serving you with our high-quality products and exceptional service.